Risks of Activating Your PSN Account on Others PS3′s


As many people know, you can activate up to 5 PS3′s with your PSN account. I’ve recently hit a situation where I needed Sony to reset my account to zero PS3′s so that I could activate my newest console and what a horrible time I had doing this.

Now my current situation wasn’t one of game sharing, but just that I liked to play my PSN games on multiple PS3′s. Those of family, friends as well as owning 3 PS3′s in my lifetime, raised my activated PS3 numbers. The problem came about when 4 of these PS3′s received the YLOD. I was unable to deactivate any of the 4 PS3′s that had my current information on them.

I called Sony with the utmost confidence that I would be greeted with assistance in deactivated all 5 PS3′s but I was dead wrong. Instead of helpful, cheery, friendly reps, I was busted with copious amounts of “why are you stealing?” type of questions and perma-ban threats. They made me feel as if I committed a crime and I was being interrogated.

In the end, as a “one time courtesy”, they finally reset my PS3′s so that my newest PS3 wouldn’t be a $300 paper weight. It was quite frustrating to have threats of banning etc coming from a company that you continually dish out hundreds if not thousands of dollars for.

I was even told by one rep to “create a new account”.

In the end, I was left with multiple questions.

1. Why did Sony boast “share games with up to 5 people” in the beginning to offset the price of their $600 console?

2. Why are we not allowed to play PSN games we own on other consoles?

3. Who are these reps to interrogate us? They are simple call center reps with god complexes now.

4. Why make some games unshareable, while leaving the rest?

So what do you all think about this? It is very clear in the EULA that game sharing is illegal. No doubts about that. Is this type of treatment to customers fair whether they are legit or not?

***If you do gameshare, do not mention it here please. We do not condone piracy or theft of any sort. Nor would we want to see you get perma-banned***

Edit: I forgot the most interesting part of this experience. I was told by two of the three reps that I spoke with that if I were to purchase the Sony Protection Plan, it would give me more leniency should this to happen again. This is borderline extortion. So I’m a thief without the protection plan, but they are glad to help me without it? It just struck me as odd the reps actually told me this flat out.


Written by: Eddie - Contributing Editor


  1. #1 by Bobby on August 24th, 2010

    I had similar issues. They even refused to deactivate the devices I sent in for repair to them, of which I got a refurbs back. In this case they had the devices and it was documented.

    Sony lost me on this one, as a family we had kept three PS3s running, and my master account purchased everything. So we now have 2 PS3s that can play PSN games and another one that can’t be activated at the same time. We have stopped purchasing from the store. We had spent well over $400 on there.

    Don’t forget the complete nightmare trying to get your SingStar content on your new PS3 after a YLOD. It took over a month for SCEA and SCEE to do it for me, after 4 phone calls. Then the Video required more phone calls.

    At the end of the day, when you call Sony you are a pirate, and you never really can convince them otherwise.

  2. #2 by Eddie on August 24th, 2010 [ 44542 Points ]

    Exactly Bobby. This type of customer treatment needs to stop. I’m a hardcore Sony fan, but I almost became an Xbox fanboy after this event.

  3. #3 by Luke on August 24th, 2010 [ 27382 Points ]

    Eddie time to send off an e-mail to the top guys of SONY including the head of HR.

  4. #4 by Derrickgott007 on August 24th, 2010

    Had the same problem. I had my launch 60gb die 6 months after launch so I sent it in for repair and got a refurb. Fast forward 5 years and it ylod’s. So I buy a new 120gb slim. Well I noticed it says I cannot download movies so I went to Qriocity.com and log in to see neither of the dead PS3′s were deactivated, so had to call Sony and sit through stealing accusations and interogation also.

    Why don’t they allow you to deactivate systems via a secure website? Because if they can’t seem to do it they should allow you to do it if your system is dead.

    If you’ve had a system die go to Qriocity.com and log in with your psn info and look at registered devices. You might be surprised.

  5. #5 by cod_teamkiller__ on August 24th, 2010

    this has happen to me i have had 5 ps3s 3 of them got the ylod and the 4th is on reach able so now im left with my last spot on my account ive tried and called sony but thay just keep going on with bull what show i do

  6. #6 by Jay on August 24th, 2010 [ 83111 Points ]

    Sony should definitely allow for online device management. If they have the info online already, it shouldn’t take but a click to deactivate a system. C’mon!

  7. #7 by premiersoupir on August 24th, 2010 [ 17020 Points ]

    Sorry it was such a hassle, especially after the repeated YLOD headaches. What’s with all these YOLDs you all are having? I thought we were supposed to have the most robust of the consoles!

  8. #8 by Delive on August 24th, 2010

    I understand both sides of the online deactivation. I am on 6 PS3s now. one for me, my 2 sons each have one too and all 3 had to be replaced. If I could deactivate the 2 that had the YLOD from an online site, that would make my situation easy. But if I could to that, I could load a PS3 with hundreds of dollars of games, take it offline and deactivate it from the site. Since the PS3 is offline when I deactivated the system, the PS3 will never be deactivated until it goes online again. As long as its used offline, it can play those games forever. Now, activate a new system and repeat.

    The idea is that the average person who buys one PS3 may have issues or want to upgrade and will probably never go through 5, so allowing that many system activations is their idea of fair. Those of us who have more than 1 PS3 benefit from this rule, but it is not meant to be used this way, so we run risk in doing this. I have friends who have asked that I share my account with them, but I said no. If I had, then one of my sons would not have had the games I bought after the system died.

    As far as how Sony treats the customers, I did not feel interrogated, but I did get the run around and was lied to about what I could do. Or misinformed. I was lucky that 1 defective PS3 still turned on, it just froze during games. I went to the store I returned it to and they were nice enough to let me deactivate it.

  9. #9 by Jay on August 24th, 2010 [ 83111 Points ]

    but unless they connect online, those will be the only games they’ll be able to play. Plus, future disc-based games will start to not work either because of firmware updates

  10. #10 by marty on August 24th, 2010

    You have to appreciate that this is probably the worst week for such a request to Sony, you are aware of PS3 jailbreak right? I appreciate your inquiry was legit but how is some telephone tech guy supposed to differentiate you from a guy with a jailbreak USB that’s looking to clear his account so he can start pirating.
    Sure, you got caught in the cross fire but unfortunately this sort of stuff happens

  11. #11 by GeneralOfDeath on August 24th, 2010

    Wow you should have called seperatly for each console and they would have done it fine. I called when my PS3 has YLOD and they did it first time no questions.

  12. #12 by lordincubus on August 24th, 2010 [ 185 Points ]

    Honestly every company is like this. Including Microsoft and Apple. They act this way because some third party companies often test to make sure the provider is actively trying to protect against piracy. I agree that they should really make an effort to better manage this type of situation, but I can’t blame them for wanting to protect their brand as piracy has really become a major issue. Customer service has been a really hard thing to deal with lately, especially now that there are so many companies off-shoreing their quality costumer service to somewhere over seas. But one thing I notice with all of these stories you all eventually got what you wanted…It wasn’t easy but you got it. If it were easy I’m sure hackers would have taken advantage of it already.

    One thing I am concerned with is the extreme number of Broken PS3s on this site. I have my 60GB PS3 number 563 to be exact from opening day and he is totally putting in work. Should I be planning on this system S’ing the bed sometime soon or is there something I can do to prevent this? I barely move the system I spray and dust it at least 3 times a month and I never leave it in tower mode or on for an extended period of times. The thing has frozen on me several times but never YLOD.

  13. #13 by Your Mom on August 24th, 2010

    I think this is more the case of them being skeptical about someone owning that many PS3s. Odds are when someone calls to get all PS3s deactivated, the person calling is probably a game-sharer. When these systems got the YLOD, were they sent in for repair under your name?

    I had a 60GB YLOD and sent it in and was sent a refurb. I emailed them explaining the situation and they had no problem doing a deactivation.

    Still, I do think Sony needs to do a better job of making it clear. The way I see it, if they allow it, it’s well, allowed.

  14. #14 by Kicks on August 24th, 2010 [ 774 Points ]

    I had an issue where I bought a used 60 gb one from ebay and it died and I exchanged it at gamestop. I then had my account on a friends 60 gb launch unit so that I could earn Rock Band trophies at his place and his system died. It is a shame that they have such a rigid policy.

    I like MS’s approach (yes I know it is single activation), but once a year you can do a license transfer that will deactivate all of the old consoles and transfer the content to the one you choose.

  15. #15 by Eddie on August 24th, 2010 [ 44542 Points ]

    I was told by all three reps that they do not remove single activations under any circumstance. I asked for my recent YLOD PS3 to be removed. They told me that they will only remove all 5 as a one time courtesy after and investigation.

  16. #16 by Sylvain on August 24th, 2010

    Come one guy…

    You talk about Sony like they are the bad guy here but you are right ? You know that. They allow you to install on 5 different ps3 in case of YLOD or you drop your console, flood into your house, etc… At the end, it’s to be sure that during the 10 years lifetime you will be able to get back your purchase without any problem…

    Now if you decide to install your account on other PS3 for sharing, because when you go visiting your parent you want to play your game at their house, or whatever reason…. well you have to accept that you use your own license…

    I truly believe that you believe that Sony is wrong here but people nowadays don’t understand what is license, right, intellectual property, etc…

  17. #17 by Sylvain on August 24th, 2010

    You do realize that when you use your account to play your own ps3 game on your friend console, after that HE can play on is own account… it’s not like you bring your game at your friend house and then when you leave you leave with the game…

    You do realize that right ?

  18. #18 by Eddie on August 24th, 2010 [ 44542 Points ]

    I very well understand what a license is, and I understand what Sony is trying to prevent. However the proof is in the pudding here.

    1. This information is not readily enough available outside of the EULA which you can look up and try to read the small print to find the one article of info you are looking for. The reason it is not is because of what Sony said during launch to help sell the system and how a public announcment would be met with disappointment from the consumer.

    2. They can see your download history by IP as admitted by the rep I spoke to. They can see if we are sharing at any time and make the judgement based on that.

    3. The reps have no right whatsoever to treat a customer like they treated me. Even if I was guilty of sharing, I am still a customer and should be treated as a one by a rep. Any “harrassment” I get from a rep is not needed, respected or professional on any level.

  19. #19 by Eddie on August 24th, 2010 [ 44542 Points ]

    Sylvain:

    You do realize that when you use your account to play your own ps3 game on your friend console, after that HE can play on is own account… it’s not like you bring your game at your friend house and then when you leave you leave with the game…

    You do realize that right ?  

    ^

    so whats the difference from lending him a physical game? …besides the EULA that you are forced to agree to when you purchase the game *license* from PSN?

  20. #20 by Sylvain on August 24th, 2010

    Eddie:
    so whats the difference from lending him a physical game?…besides the EULA that you are forced to agree to when you purchase the game *license* from PSN?  

    Good question… And the answer is if you lend a physical game, you cannot play to game with him… You play or He play… With digital “sharing” psn game, you both can play the same game at the same time… That’s a HUGE difference here.

  21. #21 by cell989 on August 24th, 2010

    thats exactly what happened to me about a year ago, annd ever since Ive only been able to have 3 ps3′s activated, the other 2 are gone, somewhere stuck in one of Sony facilities.

    My problem is worst in the fact that the 1st time I got a YLOD, I sent it for repairs, received a refurbished one, only to have that one YLOD on me after just 2 months, sent it out, got a replacement again, and by that time I was down 2 PS3′s.

    If only Sony could deactivate any PS3 that is sent out for service, this whole problem wouldnt exist.

    Apple lets you deactivate any computer tied on your acct from Itunes, whats the big F-ing difference with Sony?

    To the guy that said that as long as they are off line you can have many PS3′s tied up to your account is a lie, the PS3 wont play your content if its not registered online or offline, this is true after a firmware update that came out about a year ago.

    We all need to start a movement about this whole situation, recently I tried putting this request on the Official Sony Blog, and my request never came through, why? because its in their best of interest people sway away from this issue.

    And I hate how customer service treat you when you call about this issued, all they tell you is “start a new account” WTF does that mean? Loosing all your trophy data, repurchase every single game and add-on content AGAIN!!!, loos your user name, reset your game saves, and loose ALL your online stats. Its obvious to me that the TOADS pulling the strings are not gamers at all, so they dont give a rats azz what you loose or not.

    Its what makes me uncomfortable, behind the curtains are people that probably have never even touched a PS controller, and they want to tell us how to enjoy our systems?

    Ok rant over

  22. #22 by cell989 on August 24th, 2010

    @ Sylvain FAIL!!

    Ok Sony rep, digital distribution has its cons and pros, you say its not fair to share a digital version with a friend and play it at the same time, but than again, a physical disc gives you the advantage of SELLING it when ever you want, try that with DRM’s. The fact is when you purchase digital content you NEVER really own the content, youre only allowed to USE it, in a very specified manner.

    Therefor I think its fair for us to be able to share our content in a limited way, to counter the disadvantages of owning digital content

  23. #23 by Sylvain on August 24th, 2010

    cell989. I don’t know why you write Sylvain FAIL!…

    I explain the difference between lending physical game VS digital…

    Now you bring another issue on the table…

    Digital VS physical…

    I’m totally agree with you that physical game give you some advantage… you can sell it, lend it, trade it… But is often more expensive and for bigger distributor and you can scracth or lost the disc…

    Digital. You can have it when you want… less expensive (not always), you cannot lost it or break it (limit 5 activation ;) and allows smaller distributors on the market… Can you imagine game like Flower on physical disk ? But you cannot lend or sell it.

    But I think you right, we need an alternative for digital content because to fact that I can sell and trade physical game and not digital one is a serious turn off for me and it’s why I always hesitate to buy digital content !

  24. #24 by bulletproof on August 24th, 2010

    its your fault for going about this wrong.

    you cant call them telling them you spread you content across 5 friends ps3

    as with gamesharing policy you have to own the consoles

    additionally in my experience

    they had no problem deactivating all ps3 with my psn activation after a ylod ps3
    you just approached them the wrong way

  25. #25 by Sylvain on August 24th, 2010

    Besides, I’m not sony rep…

    It’s just that I know that pirate always about how company are bad and how they have to pay to obtain something so I like to give a company perspective point of view…

    But I’m a custumer like you with not a lot of money and yes I want more for less and…

  26. #26 by Delive on August 24th, 2010

    Jay: but unless they connect online, those will be the only games they’ll be able to play. Plus, future disc-based games will start to not work either because of firmware updates  

    @ Jay. True, without going online, they cannot get more content. But you already have $300 worth of software on a PS3. There are people who don’t have internet connections and would be fine with all the free games. Those same people without network connections can’t download firmware updates from the PSN, it has to come on the game disk for them to update.

  27. #27 by bulletproof on August 24th, 2010

    Eddie: Exactly Bobby.This type of customer treatment needs to stop.I’m a hardcore Sony fan, but I almost became an Xbox fanboy after this event.  

    you could have gone about this your self qriocity.com to deactivate the consoles
    additionally support had every right to accuse you and bring out the ban hammer as you gameshared on a friends ps3

    so dont hate on people doing there jobs when your the one who didn’t abide by the rules set forth when your purchased and decided to gameshare

  28. #28 by Bobby on August 24th, 2010

    I had a 60GB YLOD and sent it in and was sent a refurb. I emailed them explaining the situation and they had no problem doing a deactivation.

    Check on qriocity.com. That site has really opened up a can of worms, because myself and many others were flat out lied to about the systems being deactivated that we sent in for repair.

  29. #29 by Bobby on August 24th, 2010

    bulletproof:
    you could have gone about this your self qriocity.com to deactivate the consoles
    additionally support had every right to accuse you and bring out the ban hammer as you gameshared on a friends ps3
    so dont hate on people doing there jobs when your the one who didn’t abide by the rules set forth when your purchased and decided to gameshare  

    Easy now… You can NOT deactivate a console any other way then from the console, the web site just gives you the info.

    Second, I have many times “brought” my digital copies to friends house. We played calling all cars at a party one time. Are you suggesting this is illegal, or wrong. I don’t think so. When the party was over I deactivated the device and I went home. Very legit.

    Digital should not mean locked to a console at my house. The PS3 is a device that should not be throw in a back pack like we could with our NES back in the day.

  30. #30 by EdEN on August 24th, 2010 [ 131303 Points ]

    Well, most say that the best customer service comes from Nintendo and the worst service is between Sony and Microsoft. So far I haven’t had a need to call Sony but after Eddie’s experience I hope I don’t have to.

  31. #31 by UbeRamza on August 24th, 2010 [ 915 Points ]

    Sylvain:

    Besides, I’m not sony rep…

    It’s just that I know that pirate always about how company are bad and how they have to pay to obtain something so I like to give a company perspective point of view…

    But I’m a custumer like you with not a lot of money and yes I want more for less and…  

    ^

    Excuse me but don’t sit there and accuse someone of being a pirate when you have no idea what your talking about. I know without a doubt that Eddie agrees with me 100% about piracy. We can’t stand it and we just don’t do it because in the end all the real piraters that steal content are screwing all the rest of us.

    Why would we ever be involved in something that goes against and has the potential to ruin an industry that we love. It drives up the prices of games and it raises the chances of less amazing games being made because of the huge risks that piracy creates for developers.
    The plain and simple truth is that we love this industry and are huge supporters of Sony and all the game companys that make the games that we play everyday. All Eddie is asking for is to be treated with a little respect and not like a common thief when he calls a company the he has spent thousands of dollars supporting.

  32. #32 by Oly1Kenobi on August 24th, 2010 [ 131630 Points ]

    you guys are mean!

  33. #33 by Fierro on August 24th, 2010

    I had the same problem and ask them to rest it for me but they couldn’t I though it might work because someone on the PlayStation forums wrote that someone deactivated all of systems for him.

  34. #34 by Oly1Kenobi on August 24th, 2010 [ 131630 Points ]

    I just called.. right now.. to deactivate an account on a system I sent in for repair/replacement a few months ago. I got connected to a specialist and after verifying my info, she was going to reset all 5 systems as a 1 time only courtesy. I explained that I didn’t want them all rest, just the one I sent in, so that in the future when another system crashes I can reset that one as well. She then asked if i have 5 systems in my house. I said no I have 3 in my home, one at my mothers, and one at a friends house that I play every few months or so. She said ok no problem I can do just the one for you. Seemed harmless enough. 8-)

  35. #35 by Sylvain on August 24th, 2010

    I didn’t say that YOU are a pirate, I say that to often I heard people complaining about this kind of thing (license, DRM, etc) and they just don’t want to pay because they are pirate… At the end, it’s sad but like you said, it’s always good honest people that have to live with the consequence… Because when I pay thing, I want thing works fine. When I legally pay a movie I don’t want 20 min of FBI warning, etc…

    That’s said, I think that for now, installing digital on more than 5 ps3 is really suspect. And if you have good reason to install the game on more than 5, Sony customer should be helpful… I mean I know personally 7 persons who own a PS3 and no one experience the YLOD… (4 of them have first generation ps3)

    So now you have to be unlucky to have experience multiple YLOD… And I still don’t believe people that said that they went to a friends house, log in, install a digital game, play it and after that uninstall the game… pffff…

    The solution can be that you can install on multiple ps3 but have to be on you account to lauch the game… but now the problem become that if you want multiple account on your ps3, nobody can lauch game in theur account …. So what is your solution to this problem ?

  36. #36 by Emrah on August 24th, 2010 [ 7319 Points ]

    Sony should allow online management of devices. Any PS3 who doesn’t login for 6 months should be available for deactivation online.

  37. #37 by Tosh on August 24th, 2010 [ 1102 Points ]

    Emrah: want to pay because they are pirate… At the end, it’s sad but like you said, it’s always good honest pe

    Good idea Emrah!

  38. #38 by Marty on August 24th, 2010

    I called up Sony Australia to get mine reset and the guy on the phone was more than happy to help me out, even asked me about my day while his computer was loading.

    Sorry yours was not as welcoming.

  39. #39 by Emrah on August 24th, 2010 [ 7319 Points ]

    @Tosh, lolwut? :D

  40. #40 by Tosh on August 24th, 2010 [ 1102 Points ]

    lol, doh! Quoted the wrong part.

    Emrah: Sony should allow online management of devices. Any PS3 who doesn’t login for 6 months should be available for deactivation online.  

    Meant to quote that, lol.

  41. #41 by J-R on August 24th, 2010

    Maybe I just got lucky but i had no prolems when I called Sony for any reason… I’ve had a worse time arguing with MS about RRoD a few times… They were acting like I was the culprit that made a shity system with defects… The 3rd time I said **** it and refuse to buy another 360

  42. #42 by Eddie on August 24th, 2010 [ 44542 Points ]

    for the record, this conversation with Sony started out as only removing the one PS3 that YLOD. I was told that they can not remove one at a time, its all of them or none of them.

    When asking for one to be removed, they questioned (read interrogated) as to why I need it removed since I should have 4 other slots available. Thats when I had to break down and tell them about all 5.

  43. #43 by Eddie on August 24th, 2010 [ 44542 Points ]

    J-R:

    Maybe I just got lucky but i had no prolems when I called Sony for any reason… I’ve had a worse time arguing with MS about RRoD a few times… They were acting like I was the culprit that made a shity system with defects… The 3rd time I said **** it and refuse to buy another 360  

    ^

    I’m on my third 360. Never had a problem out of them getting them replaced. Told them I did the troubleshooting process as requested by the automated system, and even got a free game as well as 3 free months of XBL out of it.

    I completely understand that each persons experience will be unique. However, 3 reps, 3 interrogations, 3 ban threats in one day was a bit much for me to endure.

  44. #44 by xino on August 24th, 2010

    Game sharing is nice and kind:)

  45. #45 by Eddie on August 24th, 2010 [ 44542 Points ]

    I forgot the most interesting part of this experience. I was told by two of the three reps that I spoke with that if I were to purchase the Sony Protection Plan, it would give me more leniency should this to happen again. This is borderline extortion. So I’m a thief without the protection plan, but they are glad to help me without it? It just struck me as odd the reps actually told me this flat out.

  46. #46 by Tasteemobile on August 24th, 2010 [ 125 Points ]

    Jeez, better pay for “protection” lest they come and break my kneecaps in the night.

    My PS3 stopped reading discs recently so I’ve got some calls to make to Sony. Here’s hoping all goes well.

  47. #47 by premiersoupir on August 24th, 2010 [ 17020 Points ]

    lol, “protection,” huh? maybe Sony is Japanese for Soprano.

  48. #48 by D Boi on August 24th, 2010

    Well, there are cases where you can reach that number of five fairly quickly. In my case for example, I have two PS3′s in my home. One is mine and one is my son’s. My profile is active on both at all times. One day I came home from work and my house was broken into. Both of my PS3′s along with a lot of other valuables were stolen. Afterwards, I purchased two more PS3′s. One was from Gamestop and the other was purchased from Ebay. The PS3 that I bought from ebay got a YLOD after about four months and I went and traded it in to Gamestop and bought another one (FYI, Gamestop will accept non-working systems for a $60 refurb fee). After everything was said and done, I now have a total of 5 systems activated from my account. If either of my current PS3′s YLOD, I am totally screwed without getting the runaround from Sony and this is no fault of mine. There has been no game sharing..

  49. #49 by Sinista777 on August 25th, 2010

    I called sony to ask a few questions because i was onto my second ps3 (YLOD) and asked if he could reset my activated ps3′s… No sweat did it in a flash and was even very friendly. I had no problem what so ever. and every time i have called sony they have always help me.

    Must of been one of those days

  50. #50 by Gibb on August 25th, 2010 [ 2415 Points ]

    @D Boi

    but before they YLOD, you can deactivate the stolen ones, can’t you?

  51. #51 by Pentum on August 25th, 2010

    Hello everyone! I came across this story on n4g.com and I found it interesting as I am in a sitation like this. Read on if you can give me any advice… Note that I never knew about the 5 account maximum activating thing.

    My first PS3 was in 2007 on the day launch in my country. After maybe one and a half year later, it got YLOD. 1. Account activated that could not be deactivated. I then got a PS3 to borrow from my stepfather because my first PS3 YLOD was being repaired by Sony (?). After about 6 months, my PS3 came back and I gave the borrowed PS3 back to my stepfather. 2. Account Activated but could have been deactivated. But it later got YLOD…

    Now my “repaired” PS3 was a DIFFERENT 60 GB PS3. Not mine, which ment that I had to activate my account again. 3 time. After about a year, it died. YLOD…

    I then got a PS3 to borrow for just a few days by the store. Activated 4th time, then got a brand new PS3 slim 250 GB (I had to pay half the price though).

    My 5th account activation is on the 250 still, and I never had any problem untill some day in the recent holiday. I bought Killzone 2 All map packs. I payed of course and when I was going to download, I got a message saying that My PS3 was activated on a maximum (5). So now I can’t buy anything anymore. I can’t even download some videos on my account.

    What should I do? And it doesn’t make sense, it’s my 5th activation so it should be able to buy stuff and download still!

    Should I just call Sony and explain and ask for a PS3 reset so i get back my 5 activations?

    Thank you for reading.

  52. #52 by Eddie on August 25th, 2010 [ 44542 Points ]

    Pentum…the common consensus is to contact Sony via email and request that your YLOD PS3 to be deactivated. Don’t mention you have 5 consoles activated and do not call them.

    It seems many people have more luck with the email method.

  53. #53 by Bobby on August 25th, 2010

    SylvainAnd I still don’t believe people that said that they went to a friends house, log in, install a digital game, play it and after that uninstall the game…pffff…

    You are making the same assumptions Sony does. Some of us are adults with families that have several PS3s in our house for the kids and myself, so when we get together at neighbors (i.e. Friends) and want to use a game we bought digitally, monitoring your activated PS3s is a big deal.

    The problem is you, and Sony, think that video gaming is about a single person with a single console. The problem is when a parent has to purchase the content on a single account for each 8/10 year old’s PS3s, its starts becoming a problem. My master account hosts their sub accounts.

    If I could activate a single game per console it would be better, but when I buy my daughter Flower for her PS3, my son Braid, and my MAG DLC, I am now forced to activate each console under my account.

    I am playing by the rules, and this is where it all goes wrong. If I wanted to I should have lied about my kids age, got them all their own PSN master accounts and put money in their wallets. But then I wouldn’t be able to limit things like chat, and purchased on the store.

  54. #54 by Letters2YourMother on August 25th, 2010

    4 PS3′s getting the YLOD…BULLSHIT, no wonder Sony treated you as a criminal. The fact is that you are highly unlikely to get a YLOD in the first place because its fairly rare, but getting 4 is just ridiculous…So yes, you may not be a criminal, but you are one hell of a LIAR!!!!

  55. #55 by UbeRamza on August 25th, 2010 [ 915 Points ]

    Bobby: The problem is you, and Sony, think that video gaming is about a single person with a single console. The problem is when a parent has to purchase the content on a single account for each 8/10 year old’s PS3s, its starts becoming a problem. My master account hosts their sub accounts.

    Thats what is going on with me. I have my own PS3 and my two step sons have one and since my kids PS3 keeps YLODing I am buying them both their own PS3 for christmas. Well that puts me up to 4 and since mine YLODed once already, its just a matter of time before it does it again, so I’ll be buying me a new one some time next year. That puts me up to 5.

    Its very legitimate and easy for a father/ person to have up to five if not more systems activated at once especially with so many people getting YLODs all the time. Sony should really take all the YLODs into account. Its probably a much bigger problem than they want to admit if you take into account all the people that fix their own PS3s like I do. For them to think that PS3s have a physical ten year life cycle is just not realistic. End the end most people are going to have to buy multiple systems.

  56. #56 by UbeRamza on August 25th, 2010 [ 915 Points ]

    Letters2YourMother:

    4 PS3’s getting the YLOD…BULLSHIT, no wonder Sony treated you as a criminal. The fact is that you are highly unlikely to get a YLOD in the first place because its fairly rare, but getting 4 is just ridiculous…So yes, you may not be a criminal, but you are one hell of a LIAR!!!!  

    ^

    Dude, both of my systems have YLODed. Just because it hasn’t happened to you doesn’t mean that its rare.

  57. #57 by Pentum on August 25th, 2010

    Letters2YourMother: 4 PS3’s getting the YLOD…BULLSHIT, no wonder Sony treated you as a criminal. The fact is that you are highly unlikely to get a YLOD in the first place because its fairly rare, but getting 4 is just ridiculous…So yes, you may not be a criminal, but you are one hell of a LIAR!!!!  ^

    I’m sorry but you know nothing. Nothing at all. PS3 60GB versions has a very high chance of YLOD ratio. I have some friends that also have gotten it as well as myself many times. You see?

    Anyway, thanks for the asnwer, Eddie. Would you recommend that I contact Sony US or EU or Sony Norway (my country) ? I couldn’t really find any contact adresse on the norwegian Sony site.

  58. #58 by Oly1Kenobi on August 25th, 2010 [ 131630 Points ]

    Letters2YourMother:

    4 PS3’s getting the YLOD…BULLSHIT, no wonder Sony treated you as a criminal. The fact is that you are highly unlikely to get a YLOD in the first place because its fairly rare, but getting 4 is just ridiculous…So yes, you may not be a criminal, but you are one hell of a LIAR!!!!  

    ^

    May the PS3 YLOD Demons infect your systems!

  59. #59 by D Boi on August 25th, 2010

    How can I deactivate something that I don’t have in my possession? I didn’t sell them. They weren’t traded in to Gamestop. They were stolen. Now I have two PS3′s with my active PSN information still on them with no way to deactivate the systems. Sony will deactivate YLOD consoles that you send to THEM to be repaired for $150 but that’s all you get without arguing with them for an hour…

    Gibb: @D Boibut before they YLOD, you can deactivate the stolen ones, can’t you?  

  60. #60 by D Boi on August 25th, 2010

    Not sure if you’re aware but there are other ways your PS3 can break without being a YLOD. And many of these ways will not allow you to deactivate the system. For instance, my brother’s PS3 had a problem with its USB ports. Seems like no big deal until you can’t get a controller to sync with the system. How can you deactivate the system then? A power surge can disable your system.

    Letters2YourMother: 4 PS3’s getting the YLOD…BULLSHIT, no wonder Sony treated you as a criminal. The fact is that you are highly unlikely to get a YLOD in the first place because its fairly rare, but getting 4 is just ridiculous…So yes, you may not be a criminal, but you are one hell of a LIAR!!!!  

  61. #61 by cell989 on August 25th, 2010

    Sony can keep theyre policies and terms I dont really care, its fair, but Sony should at least have the F****ing courtesy of deactivating your system when you send it for repairs. Not just replaced it and take away the right to have 5 ps3′s. Im just wondering what will happen when all my ps3′s are down, Ill loose all my data and purchases thats what.

  62. #62 by paxpacis on August 26th, 2010

    It would be nice to login to the psn site and just have control over our accounts instead of calling Sony.

    @Sylvain, some games have a xx hour lock out. I know warhawk does. You can not play at the same time and you can not play for 24hour on the other console(s) where you did not play it..

  63. #63 by Pentum on August 27th, 2010

    To let you know, I emailed Sony today. Two hours later I got a reply saying that I could now activate it on 5 other systems. I got to say; WOW!

    I’m all happy now. That was really good service.

  64. #64 by LociceroA on August 27th, 2010 [ 150 Points ]

    I called after buying the Big Boss Bundle PSP and tried activating it. I had 1 PSP stolen and 2 Traded into Gamestop. How do I deactivate those? I wasn’t aware of deactivating consoles until recently. They deactivated the earliest PSP on my account (which happened to be the stolen one, thank God)

    I was surprised over the complete disregard for my satisfaction as their customer. I agree that something needs to be done over at Sony about this account activation. I understand that they need to protect their products. I am a PSN+ Subscriber, I have spent a ton of money on Sony games and products. I have had the option and opportunity several times to hack/modify my Sony products and didn’t. To treat me as criminal over something as stupid as someone stealing my console and trading a few others in.

    To prove how big a customer I am, I actually bought a PSP Go, I was in college at the time and traveling between home, Fiancées house, college, sister’s home and losing several UMDs in the process. I just shelled out the money got one and have only downloaded games I actually play, like Metal Gear and Little Big Planet.

    I currently have 2 PS3s activated under my name, Mine and my brother’s. His is in the living room as our blu-ray player, I don’t want to disconnect and reconnect mine every time I want to play PS3 on the Living room TV. I am also having more problems with my PS3 freezing and showing strange lines in games, mine is an 80GB Motorstorm PS3 (with an upgraded 120GB HD). I have been considering purchasing a new PS3 for more HD space, and better performance, but after that experience with my PSP, and hearing about some of yours, I don’t know if I want to run the risk of running out of activations down the road.

  65. #65 by mrSmile on October 28th, 2010

    in my opinion you should be able to do what you like with your account it’s not as if it’s hurting anyone.


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