Music Unlimited Trial Auto-Bills After 30 Days



Just a word of caution, at the end of the 30 day trail for Music Unlimited, your credit card will be automatically billed $9.99. Us Canadians don’t have to worry about this because the service hasn’t launched here, and if the delayed release of the video store is any indication of things to come, we should be getting Music Unlimited in 2013. Anyway, here’s how you can cancel the automatic renewal without canceling your trial:

It’s easy to change, and you can do it from your web browser. Head over to the Music Unlimited website and sign in. Click on “Account,” and then find and click on the “Media” tab. Browse your downloads until you find “Music Unlimited.” Click on the service, and then expand the top drop down. Finally, click “Cancel Automatic Renewal.” And that’s it, Sony won’t take $9.99 out of your pocket unless you want them to.


Written by: kennygk - News Contributor


  1. #1 by Beastxjason on February 21st, 2011 [ 25936 Points ]

    lol Fail. This is why I never do free trials with credit cards.

  2. #2 by Eddie on February 22nd, 2011 [ 44542 Points ]

    wait….who didn’t know that this would start billing you if you didn’t cancel? The button you order the free trial with says $9.99 a month (30 day free trial).

  3. #3 by pedro on February 22nd, 2011 [ 39949 Points ]

    At least there’s a simple way to avoid it without canceling the whole trial experience.

  4. #4 by Dean147 on February 22nd, 2011 [ 359 Points ]

    haha I didn’t know about this either, luckily i found out before the 30 days ended.

    I dont really like the service anyway since I dont have multiple devices that support it. I prefer Vidzone for music on my PS3.

  5. #5 by JohnGalt on February 22nd, 2011

    I hate this sort of thing. Thanks for sharing this — I certainly wouldn’t have known that it would auto-bill (though I suspected that Sony would pull something like this). This is no way to endear anyone to Sony’s services. And I’m with @Dean147: There’s no good reason for this service if one has any of the many media servers.

  6. #6 by Captiosus on February 22nd, 2011 [ 20 Points ]

    You can do this on the console itself, as well.

    Under the PSN navigation menu of XMB, go to Account Management. Then go to Services. Find Music Unlimited in the list and hit X. This will bring up the Services plan you currently have.

    It should look like:
    > Music Unlimited powered by Qriocity™ (Premium Plan $9.99/30 days)
    > PREMIUM
    > PREMIUM FREE TRIAL

    Highlight the top-most option and press X.
    This will bring up a window with the service and subscription info. At the bottom you will notice a button that says something like “Cancel Automatic Renewal”.
    Highlight said button and click it. It should give you a confirmation and then the button will say “Renew Automatic Renewal”.
    Back out and you’re done.

    I did this the day I got the free trial and just checked the Qriocity site above and it already has the automatic renewal disabled.

  7. #7 by kennygk on February 23rd, 2011 [ 25663 Points ]

    @ Captiosus Thanks for that!

  8. #8 by anonymoose on February 23rd, 2011

    Eddie: wait….who didn’t know that this would start billing you if you didn’t cancel?The button you order the free trial with says $9.99 a month (30 day free trial).  

    everybody else but you apparently…you seemed to be in the top with no one else around you…good for you *claps*

    it doesn’t say that after the trial they would bill you automatically…and I’ve never had a trial that does this…they just stop you from using the service and tell you that you have to pay.

    imo this was the plan all along…just another way to get your cash easily.

    like how ATT changed their 2GB unlimited data plan to engorge themselves on the mass amount of overage charges and such.

    typical suits

  9. #9 by anonymoose on February 23rd, 2011

    anonymoose:
    everybody else but you apparently…you seemed to be in the top with no one else around you…good for you *claps*it doesn’t say that after the trial they would bill you automatically…and I’ve never had a trial that does this…they just stop you from using the service and tell you that you have to pay.imo this was the plan all along…just another way to get your cash easily.like how ATT changed their 2GB unlimited data plan to engorge themselves on the mass amount of overage charges and such.typical suits  

    ***like how ATT changed their UNLIMITED data plan to 2GB to engorge themselves on the mass amount of overage charges and such.

  10. #10 by JoeShmoe on March 22nd, 2011

    This “warning” was not there when I tried Quiocity for “FREE” a while ago. I tried it out and didn’t find anything interesting and left it alone…only to receive an email 30 days later saying that my card has been charged $9.99 for my “subscription”. I called SCEA and they actually had me pull up the “Terms and Conditions” on the PS3 (yeah, that really long thing that allows them to get away with anything) just to read me their “No Refunds Policy”.

    SCEA…Swindles Customers Using Sneaky Underhanded Tactics

  11. #11 by kennygk on March 22nd, 2011 [ 25663 Points ]

    Yup. That’s exactly why i wrote this article Joe. I knew that alot of people wouldnt know that it automatically does this.

  12. #12 by dave on April 26th, 2011

    Wish i would have come across this when i had the trial i didnt even relaise it would charge me after the trial expired :( and for the last 4 days ive tried to acess psn and its all down , its a joke when you pay for services like lovefilm and obviously now im paying for music unlimited and guess what cant use any of them.
    im more annoyed than anything that companys are able to do this auto renewal i dont mind paying for playstation plus but again for what ? not to use so what happend to sonys backup servers ?

  13. #13 by kennygk on April 26th, 2011 [ 25663 Points ]

    I’m sure you can phone them and they won’t charge you since the psn is down


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