PlayStation Network Outage: FooBear408 Weighs In


It’s been a while since I’ve written an article/rant for a while and I’ve kept quiet for some time now about the whole Playstation fiasco – until now. Read on…

Let’s set the record straight:

[spoiler intro="Timeline of Events"]April 19, 2011. 4:15PM PDT – Sony Network Entertainment America (SNEA) network team detects unauthorized activity in the network of 130 servers. Specifically, machines were “rebooting when not scheduled to do so.” Analysis begins.

April 20, 2011. Early Afternoon – SNEA engineers discover evidence of “unauthorized intrusion” and that data had been removed with PlayStation Network servers. PlayStation Network shut down by engineers, taking 77 million registered PlayStation Network and Qriocity accounts offline. Sony retains service of computer security and forensic consulting firm.

April 21, 2011 – Sony retains services of second computer security and forensic consulting firm.

April 22, 2011 – Nine of ten compromised servers are mirrored by Sony and security firms. Sony Computer Entertainment America (SCEA) general counsel provides FBI with information about the intrusion. A meeting with the FBI is scheduled for Wednesday, April 27th, 2011.

April 23, 2011. Afternoon – Forensic teams confirm that intruders used “very sophisticated and aggressive techniques to obtain unauthorized access, hide their presence from system administrators, and escalate privileges inside the server.”

April 24, 2011. Easter Sunday – Sony retains additional forensic team with “highly specialized skills” to “determine the scope of the data theft”.

April 25, 2001 – Teams confirm account details compromised, including name, address, country, email, birth date, PlayStation Network/Qriocity password, login, handle and network ID, but remain unsure if any of the 12.3 million global credit cards stored on the servers were compromised.

April 26, 2011 – Sony Network Entertainment and Sony Computer Entertainment America provide public notice of the intrusion and alert regulatory authorities in New Jersey, Maryland, and New Hampshire.

April 27, 2011 – SCEA alert regulatory authorities in Hawaii, Louisiana, Maine, Massachusetts, Missouri, New York, North Carolina, South Carolina, Virginia, and Puerto Rico.

May 3rd, 2011 – Sony Chairman Kaz Hirai sends letter to Congressional Subcommittee on Commerce, Manufacturing, and Trade explaining details of intrusion.[/spoiler]

Now two things come to mind when reading that timeline:

1.  Fifteen days is a really long time for any conglomerate like Sony to take a hit and stay down as long as it has.

2. That entire timeline was “borrowed” from Kotaku.Com, mostly because I’m too lazy to write anything that in-depth.

-
But seriously folks…when was the last time something like this happened? Some time ago would be the correct answer. And what’s more, when it did happen, it wasn’t for very long. And it certainly wasn’t at the hands of some diabolical hacker group that has nothing else better to do than to ruin everyone else’s fun. Now, I’m quite positive that a little light googling would produce a better and more than accurate answer for the ‘net nerds, but let’s remember folks – laziness wins that round.

I’ve personally had my PS3 since day one. I’ve bought controllers, then upgraded to the dualshocks. Then, my fat boy 80gb konked out and then I upgraded to the slim model (see one of my older articles for that story) and was able to get my 80gb repaired. Now it’s enjoying the leisurely life in office for some occasional Netflixin’ at the request of Mrs. FooBear. She enjoys it and has been known to rock the cotton candy pink dualshock on occasion. 

What’s your point, Foo?

My point is this loyal reader: how many countless hours upon hours of quality entertainment and next level online gaming has your PS3 provided you? 

And let’s not forget – all at a cost of ZERO dollars to you, friend-o. I get it though, you pay for a product and you’d like it to perform the way it’s supposed to. And at the end of the day, you’d like to go online and knife some dude in the back who’s been camping all day on the “Berlin Wall” map for COD…but you can’t. It’s out of your control. The best thing you can hope for is yet – another vaguely worded “update” considering the future of the bigger, badder, faster, stronger PlayStation Network.

And let’s get down to brass tacks already, OK? To all the whiners out there…knock it off. Stop it already, please? PlayStation will announce the restoration of the PSN Network when they’re good and ready. In the meantime, do what I’ve done and do work on single player campaigns on the games you’ve never even attempted single player on because you hop right online and go nuts. It’s true – search your feelings. Or you could tackle that taunting jigsaw puzzle of the Grand Canyon that’s spread out on your kitchen table that’s waiting for you.

Waiting.
Judging. 
Watching.
Laughing.

Oh – you’ve lost a piece have you now? Well, looks like it’s time to send out a search and rescue team. But little do you know, it’s too late and the piece has been eaten by a little white ball of evil known to world as “Figby” and later will be regurgitated into a nice pile of rancid puke on your grandmothers living room carpet. 

Sorry. Where was I? Oh yeah. Activities… my fearless gaming friend, are the spice of life. So go outside and ride a bike or do something productive. Any type of sunlight for some of you hardcore gamers is highly recommended. Community service is always a great way to give back and utilize your time in a productive. Keep in mind, that I would probably do none of these, but just the same, I would find something to occupy my time. Plus, I have Mrs. FooBear to irritate and entertain me. Not in that order of course, but the point being is that I have someone.

In closing, we as a gaming community, have been through a heapload of horsesh*t and nothing would make me happier than to curl up on the couch and do work on some SOCOM 4, especially online portions of that fantastic game. Sadly, I can’t. There’s good news and bad news, though. The good news is this will be all over soon and we’ll be able to yell and curse at complete strangers and instantly feel better about ourselves. The bad news? You may have endure for a little while longer and actually develop some sort of skill set that you didn’t even know you were capable of. Just remember, the night is always darkest before the dawn. And yes, that’s from Batman. 

Laziness, people.


Written by: Damon - Contributing Editor


  1. #1 by thewizardjay on May 4th, 2011

    does anyone no when ps3 will be bck up

  2. #2 by FooBear408 on May 4th, 2011 [ 17244 Points ]

    i know when it’ll be back up. but I’m keeping that information to myself.

  3. #3 by Jason on May 4th, 2011 [ 27484 Points ]

    the 30th

  4. #4 by Double-T on May 4th, 2011

    PSN being down has not affected my life one bit. I cancelled my CC and got a reissue just to be safe.
    I’m in no rush. Let Sony take all the time they need.
    I’m grateful to have free online access when it’s available.

  5. #5 by Abkanis on May 4th, 2011 [ 1064 Points ]

    For me, PSN went down just before College exams started. This Probably actually saved me about 20% overall on my marks. Am I grateful PSN went down?
    No. But At least there is a silver Lining. And Man; check out all this sunshine and fresh air! It’s so great!

    Seriously though, it was a free service. And like all good things, some douchebag is out to ruin it :’( But as free: There is a limit to the amount of whining we are entitled to (PS: crossed that limit a while ago).

    If PSN comes up before Brink is launched, that’d be cool.

  6. #6 by xDeFcoN_2FasT4Ux on May 4th, 2011 [ 2160 Points ]

    thewizardjay: does anyone no when ps3will be bck up  

    Its suppose to be back up friday, atleast the online gaming and friends stuff, The Psn store and some of the other features will be back by the end of this month and early next month.

    I am not all sad faced about this PSN outage. I mean I feel bad for SONY and Billions they have lost. But I will give them the time to fix what ever they need to. I was able to chill more by playing Dead Space 1 over the time PSN has been out. I was able to Platinum it too. Now I’m finally getting some where in FF13. Not to mention I was able to go chill with my cuz and few of his friends on Friday and watch Fast Five on opening day!!!! Enjoyed that movie so much. Haven’t had my temper tantrum on Fridays like i usually do when some noobs kills me. I feel great, and this break might kill my addiction a lil so thats another + how many pluses do i get out of this. hmmm a shit load!

  7. #7 by Pedro on May 4th, 2011 [ 39949 Points ]

    I think it’s funny that everyone is going crazy about this.

    I don’t even care, I rarely play online games. I’m just sticking to my single players campaigns.

    That is not making me go outside and play lol

  8. #8 by Jason on May 4th, 2011 [ 27484 Points ]

    Pedro: I think it’s funny that everyone is going crazy about this.I don’t even care, I rarely play online games. I’m just sticking to my single players campaigns.That is not making me go outside and play lol  

    You said it brother.

  9. #9 by Andy Nguyen on May 4th, 2011 [ 150 Points ]

    HAHAHA! your so true Foobear.
    I just got my new PS3 SLIM and i can’t play online with it! i don’t cry so you guys shouldn’t cry. Actually i do the recording for my dance group, but since the PSN is down i actually am dancing with the best dancers in my school. i suck, but hey at least i am doing something with my idleness. I really feel bad for SONY tho, they never did anything wrong! they provided free online gaming services, Microsoft should be the ones that get the hackers! they charge for their Online gaming services (bunch of lil’ kids). I know for sure that KB is with the NAVY SEAL Team 6 finding the hackerz and bringing them to justice. We SONY buds just have to hold out and open our windows and breath in the smell of reality! and go get some hot chicks! TO THE CLUBS! *charges* :3

  10. #10 by xDeFcoN_2FasT4Ux on May 4th, 2011 [ 2160 Points ]

    Andy Nguyen: HAHAHA! your so true Foobear.I just got my new PS3 SLIM and i can’t play online with it! i don’t cry so you guys shouldn’t cry. Actually i do the recording for my dance group, but since the PSN is down i actually am dancing with the best dancers in my school. i suck, but hey at least i am doing something with my idleness. I really feel bad for SONY tho, they never did anything wrong! they provided free online gaming services, Microsoft should be the ones that get the hackers! they charge for their Online gaming services (bunch of lil’ kids). I know for sure that KB is with the NAVY SEAL Team 6 finding the hackerz and bringing them to justice. We SONY buds just have to hold out and open our windows and breath in the smell of reality! and go get some hot chicks! TO THE CLUBS! *charges* :3  

    You Asian lol I have so many bboy friends not even funny lol

    And I agree with you lol 100%

  11. #11 by Royalty32 on May 5th, 2011

    No i totally disagree with the ppl who are saying there glad psn went down. I disagree because ppl spend hundreds of dollars paying for a console. In return we aspect everything to work. Thats including being able to play online. Yes i do have an 8 hr job sometimes more( thank you overtime) so when i come home and play my ps3 i want EVERYTHING to work. PSN being dwn for almost 2 weeks is insane. Yeah i get that were playing for free, but for ppl that payed for ps+(like me) at this point and time are getting ripped off. Its a shame that sony is basically taken their sweet ass time to get the back up and running.

  12. #12 by jonny bishop on May 5th, 2011

    yeah its really awesome that sony was breached, cuz u kno all our personal information including things from your birthdate to your credit card information have been taken. thats really freeaking awesome isnt, not only that i pay 450$ for a ps3 and a game and i cant enjoy the online gaming aspect of it? or my netflix which im still being charged for? oh yeah and you guys defend sony saying that well its online free play so who really cares? well geuss what, that is a major selling point. I would have bought a xbox if I knew i could’nt use my machine the way i want. it would be nice to have an idea of when the online aspect of it will go back up, so please foo, give me an idea will ya

  13. #13 by Eddie on May 5th, 2011 [ 44532 Points ]

    @jonny bishop Netflix is still viewable. You do not need PSN to watch it. And sony has been giving updates on when its expected to return for a while now. They are still expecting it to come back up this week. It could linger into next week at latest.

  14. #14 by Royalty32 on May 5th, 2011

    I was told that psn would be back up on May 3 it is now May 5th. Im slowly losing faith in Sony. I bet M$ is havin a good laugh at this and to be honest i dnt blame them.

  15. #15 by Eddie on May 5th, 2011 [ 44532 Points ]

    Royalty32:

    I was told that psn would be back up on May 3 it is now May 5th. Im slowly losing faith in Sony. I bet M$ is havin a good laugh at this and to be honest i dnt blame them.  

    ^

    Well whoever told you “May 3rd” is who you should lose faith in. Sony only stated that was their target date.

    -They are physically moving the servers
    -redesign software and hardware from the ground up
    -they need to test the new architecture with fbi and security experts
    -they need to test the new firmware update for the PS3

    this is not a flip of the switch. Hell I’m shocked they have a goal to get this completed in under a month.

  16. #16 by Royalty32 on May 5th, 2011

    @ Eddie but you have to admit that with new gamers deciding to get an 360 or ps3 there going to lean more toward the 360. Like there prolly thinking this could happen again and with the 360 failure not as high as it was there definitly gonna get a 360. Which is not a bad choice but its not the best. I mean sony has to do something big and i mean BIG to convince ppl to buy a ps3 better yet ppl who already have a ps3 not to go to 360.

  17. #17 by Eddie on May 5th, 2011 [ 44532 Points ]

    I think people will flock to where the games are as always. In a couple months, chances are this will be hardly even mentioned.

  18. #18 by jonny bishop on May 5th, 2011

    eddie you are missinformed you CANNOT get on netflix it bring up to the sign in page where its udnergoing maintenance. and you can defend sony all you want, but geuss what the biggest security breach ever wont be forggotten in a couple of months and i can gaurentee you that people who lose money from the credit cards wont forget it. and sony DOES keep saying that we will be online WITHIN the week so we can game online. people can sit there and say im lazy and this and that, but geuss what 15 days without service is not acceptable. sony not telling us that there was even a breach until almost a week later is not acceptable. they were so slow to act it not funny, maybe if they paid a little bit of attention the 2nd breach wouldnt of happened. and i hope they get the ass sued off them and i get my taste, all they care about is money.

  19. #19 by jonny bishop on May 5th, 2011

    and as soon as i get all my free shit and my free month from psn+ ill sell my ps3 and buy an xbox.

  20. #20 by Steace on May 5th, 2011 [ 145 Points ]

    @ jonny … just cancel out of the log in screen when you go into netflix … my 4 year old daughter figured that one out for me.

  21. #21 by Steace on May 5th, 2011 [ 145 Points ]

    also, it was not a second breach, it was that the first breach went further than they initially found, as in their online pc games

  22. #22 by jonny bishop on May 5th, 2011

    negative. 2 breachs. and sony blames the wrong person,but that actually is besides the point, its more of the fact that they didnt do a damn thing or even notify anyone for days on end. and btw tell your 4 r old daughter congratulations on figuring that out for the both of us she is obviosly smarter than you TOO. dont give me a smart ass remark when u never figured it out yourself either.

  23. #23 by Steace on May 5th, 2011 [ 145 Points ]

    i think i said she figured it out for ME already … you just mad and want someone to be mad at? sorry for trying to help ya out. guess i should have just let you sit there being mad because you cant watch netflix … my bad.

  24. #24 by Royalty32 on May 5th, 2011

    WOW!! Mr. Bishop you go. I actual agree with u 100%. Sony DID NOT tell us what was going on until basically when they felt like it. Ill say it again ppl who bought ps+ are getting ripped off rite now and i dnt think its fair at all. Hell people who bought a ps3 are getting ripped off. Yeah u can still watch blu-ray movies and play single player campains but i didnt buy codblops for the damn campain. I wanna play online and i wanna play NOW!!!

  25. #25 by Jay on May 5th, 2011 [ 83111 Points ]

    Wow, a lot of misinformed people in here. Royalty32 isn’t a surprise, though. He’s usually our only resident troll. We only keep him around for comedic relief.

    1. Both intrusions stemmed from the same attack

    2. Data wasn’t known to have been compromised until about 6 days AFTER the outage started, which was originally sparked by unauthorized access to the PSN, which, at the time, was the ONLY thing Sony had known to have happened. This was discovered by a third party security firm who was investigating the breach, and it took them that long to find it.

    3. The second, SOE compromisation was found after further investigation from the same attack.

    4. It is still unknown as to whether or not information had been stolen at all, let alone, credit card info, as compromising information is not the same as stealing information. Credit card companies and banks currently have no indication that any fraudulent activity is even taking place as a direct result of the attack.

    5. Sony is not at fault for the attack, as this lies solely with those who set out to compromise the system to begin with. To think anything, especially electronically stored data, can ever be 100% secure is irresponsible and ignorant.

    For those who want to jump ship to the 360, go right ahead. They’re no more secure than Sony was, and the same thing can happen to them. In fact, it did happen, but no one wants to remember those cases, and they were within the first 3 years of the system’s life. At least with Sony, nothing happened until it’s been around for about 4 years.

  26. #26 by Jcmdaddy on May 5th, 2011 [ 56297 Points ]

    You had me at the Harvey Dent quote.

  27. #27 by Eddie on May 5th, 2011 [ 44532 Points ]

    jonny bishop:

    eddie you are missinformed you CANNOT get on netflix it bring up to the sign in page where its udnergoing maintenance. .  

    ^

    So who was misinformed? lol I’ve been watching netflix this whole time on my PS3.

    Jay is 100% correct on his points 1-4. I disagree with point 5 that Sony is blameless however. I believe that some blame can be placed on them and we will find out more as the investigation by the FBI and ICO continues.

    Its one thing to have different opinions on the information that we currently know, but its a complete other to try to argue factual information or even try to enter the conversation without doing the proper research.

  28. #28 by Jay on May 5th, 2011 [ 83111 Points ]

    Eddie: I disagree with point 5 that Sony is blameless however. I believe that some blame can be placed on them and we will find out more as the investigation by the FBI and ICO continues.

    as it currently stands, and with what we know, the only thing Sony can be blamed for is having such a loophole that allowed it to be exploited, but they, obviously, never thought it would ever have been an issue. This, of course, doesn’t mean that Sony couldn’t do more, but the attacks themselves were not the fault of Sony, and that’s the point I was getting at.

  29. #29 by Pedro on May 5th, 2011 [ 39949 Points ]

    Jay’s comment (#25) was perfect. I hope it keeps trolls at bay, I’m seriously tiring of all this talk (however I always like a nice discussion).

    But I kind of agree with Eddie, I do think Sony is at least a bit liable.

    I mean, if you’re a hot teen cheerleader walking around a forest at night on a horror movie and get’s killed by some wackjob serial killer, it’s definitely his blame, but why the **** where you doing that? You know what I mean?

  30. #30 by jonny bishop on May 5th, 2011

    funny that sony admits to knowing about the attck earlier than 6 days. just wait n see when all the facts are actually out

  31. #31 by Eddie on May 5th, 2011 [ 44532 Points ]

    jonny bishop: funny that sony admits to knowing about the attck earlier than 6 days.just wait n see when all the facts are actually out  

    Those facts are out and have been detailed in Sony’s letter to congress. They did not know data was stolen until the day before the announcement. They still do not know the specifics of what was actually stolen and that’s with three security expert companies, the FBI and ico all helping them.

  32. #32 by Jay on May 5th, 2011 [ 83111 Points ]

    jonny bishop only wants to believe what he already thinks is the truth.

  33. #33 by Kane112 on May 5th, 2011 [ 32937 Points ]

    ah leave him alone jay he just a bit crazy

  34. #34 by jonny bishop on May 5th, 2011

    how am i crazy and how do i belive what i think is the truth? well unless every news report is false or incorect then the truth is there for every one to read. aint myfault you dont come to a logical conclusion.

  35. #35 by Jay on May 5th, 2011 [ 83111 Points ]

    IDK Kane, I think it’s just that he obviously can’t comprehend anything anyone says, as evident by the previous comment, and all the others before it. Maybe he should read my sentence as it was originally intended:

    jonny bishop only wants to believe what he already thinks is the truth.

    Instead of:

    jonny bishop only wants to believe what he thinks is the truth.

    Thus showing that he doesn’t understand the original intent of the reply, as he wants to believe falsely reported news that already agrees with the opinion he had built up based on incomplete and false information and reporting and not factual information.

  36. #36 by Eddie on May 5th, 2011 [ 44532 Points ]

    jonny bishop: how am i crazy and how do i belive what i think is the truth?well unless every news report is false or incorect then the truth is there for every one to read.aint myfault you dont come to a logical conclusion.  

    What news boss? Give me a link. Its very possible its incorrect or misunderstood. I can link you to the letters sent directly to congress which outlines most of the discussion we just had if that helps.

    See if you hate on Sony for allowing your info to get stolen, that can’t be helped and its your decision. But if you hate on Sony for incorrect or uninformed reasons, well we just want to clear those up. Thats all.

  37. #37 by Kane112 on May 5th, 2011 [ 32937 Points ]

    ah so he either doesnt understand or he is just sticking with his stubbornness

  38. #38 by jonny bishop on May 5th, 2011

    to each his own. do you work for sony? you sound like it but kno ur not. so dont worry about wht i think its obvious its upsetting you, so scoot along.

  39. #39 by Pedro on May 5th, 2011 [ 39949 Points ]

    Just forget it. People don’t want to be taught.

    As Jay said, they feel better believing in what they already know and think is the truth.

  40. #40 by Kane112 on May 5th, 2011 [ 32937 Points ]

    honestly im not mad at all, i just felt like making fun of you, im a prick i know. When it comes to sony, i dont really care never have and if you think PS+ is the only thing sony is giving out read everything, that has always only been one of the things they are doing. Now they are giving everyone a free year of Allclear ID plus which come with a $1 million identity theft insurance policy per user. So as Sony has said from the start PS+ is not the only thing they are doing. Anyway what every im just bored as work having a wee rant.

  41. #41 by GeneticMania on May 6th, 2011 [ 1450 Points ]

    @jonny bishop

    U mad?

    Deal with it nerd!


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