PSN Questions Answered


With everything going on, I’m sure a lot of you have tons of questions (even game specific ones). Sony has posted a FAQ on the official Blog, and it reads:

Q: So what exactly is working right now?
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A: Sign-in for PlayStation Network and Qriocity (including the resetting of passwords), online gameplay for PS3 and PSP, playback of rental video content on PS3 (if within rental period), Music Unlimited powered by Qriocity on PS3 (for current subscribers), access to services such as Netflix, Hulu, Vudu, and MLB.tv, “Friends” category on PS3 (including Friends List, Chat Functionality, Trophy Comparison, etc), in-game leaderboards, and PlayStation Home.

Q: I’m having trouble changing my password/I forgot which email I used on my account/I used a fake email to set up my account.
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A: Click here for a set of tips on resetting your password. If you’ve gone through the process and are waiting for an email from us, please note that the very large number of requests has caused certain ISPs to slow the rate at which recipients get emails from us. Please be patient as the systems work through the backlog.

Q: The PlayStation Store hasn’t updated since April 19th. When can I download digital games that were planned to be released since then?
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A: To date, three Tuesday publishes were missed, which included items like Under Siege and the MotorStorm Apocalypse demo. Rest assured that you won’t miss any of this great content. To catch up on the large amount of material, we’ll be publishing to the PlayStation Store multiple times per week once commerce functionality is restored. We will update the PlayStation.Blog with information on timing of the Store restoration, as well as the full list of new content as each publish occurs.

Q: How will PlayStation Plus members be affected by the PSN downtime? A number of games/items were slated to go live or come down on April 26th.
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A: We will be picking back up with the PlayStation Plus content calendar where we left off to ensure that you won’t miss out on anything.

Q: Sucker Punch has indicated that they will extend the inFAMOUS 2 beta. Any details?
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A: Sucker Punch is evaluating extending the inFAMOUS 2 beta, as well as expanding its scope. Stay tuned for more details here in the coming days.

Q: Is anything special planned for the SOCOM 4 multiplayer community?
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A: Zipper will announce details on activities to re-engage fans of SOCOM 4 who have patiently waited to play online.

Q: What about the Call of Duty: Black Ops Double XP weekend that was missed while PSN was down?
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A: We have been in discussions with our friends at Treyarch, and they have ensured that all Call of Duty: Black Ops fans will get an extra Double XP event as soon as PSN comes back online. We don’t have details on timing just yet, but look forward to an announcement as soon as we have news.

Q: How can I redeem the Welcome Back offer that was mentioned by Kazuo Hirai? What’s in it?
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A: Hang tight – we’ll be announcing all the details soon.

Q: How can I sign up for the Debix AllClear ID Plus protection announced last week?
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A: More details are coming soon.

Q: When will the PlayStation.Blog start talking about games again?
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A: Tomorrow! Thank you for bearing with us as our role changed over the past few weeks. We’ll be once again talking games every day leading up to E3, which is just a few short weeks away.

I think they covered just about everything there can possibly be.

Source:Sony Blog


Written by: Jason - News Contributor


  1. #1 by IvanTheGent on May 16th, 2011 [ 380 Points ]

    Awesome, looks like Sony and friends are making good and really what more can you ask for at this point?

  2. #2 by EdEN on May 16th, 2011 [ 131359 Points ]

    I’m waiting on a password change email for one account and look forward to see what the free games (apparently, they’ll all be digital so we might get to choose from a copy of GoW I or II, Infamous or other PS3 games available at the PSN store from the list of 5 games yet to be determined. Good news all around!

  3. #3 by Jason on May 16th, 2011 [ 27494 Points ]

    EdEN: I’m waiting on a password change email for one account and look forward to see what the free games (apparently, they’ll all be digital so we might get to choose from a copy of GoW I or II, Infamous or other PS3 games available at the PSN store from the list of 5 games yet to be determined. Good news all around!  

    Europe gets retail so I doubt theyd screw us on digital.

  4. #4 by Pedro on May 16th, 2011 [ 39949 Points ]

    I’ll try to change my passwords once I get home. Couldn’t do it yesterday.

    The QA actually was quite helpful in that regard imo.

  5. #5 by Abkanis on May 16th, 2011 [ 1064 Points ]

    Allright; I’ve got a question I would like answered (but don’t expect it to be).

    I want to change my PSN Name, since when I made mine ~3 years ago, and now I’m on the list of chain letters that flow through PSN, Also I don’t really like the name anymore. The obvious solution is to make a new account (which I’m totally willing to do as I don’t care for trophies or the like).

    Would this new account be disabled from “thanks for your patience” perks?

    I also remember briefly hearing about an experimental service to PSN+ that does let you rename your account. Any info on that?

    Sorry for the wall of text, but I don’t feel like navigating forums at this time of day.

  6. #6 by Markus on May 17th, 2011 [ 4322 Points ]

    In the end everything worked out rather well… It’s unfortunate that we went without service for so long but 2 free games more then makes up for it.


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