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360 Failure Rate 24% | Page 4 | Microsoft | Forum « PS3 Blog and Community | PS3Blog.net | PS3/Vita News, Reviews & Opinions


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Gophermods PS3 YLOD Repair

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360 Failure Rate 24%
11.04.2009
11:49 pm
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11.03.2009
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Actually Xbox 360 Failure Rate Reaches 54%

A new survey published in Game Informer\'s print edition indicates the Xbox 360 failure rate has climbed to a shocking 54.2%. The magazine surveyed nearly 5000 readers, asking them about their experience dealing with broken consoles.

Here are their findings:

Console failure rate

Xbox 360 – 54.2%
Playstation 3 – 10.6%
Wii – 6.8%

Percentage of console owners who suffered a second hardware failure after the original repair.

Xbox 360 – 41.2%
Playstation 3 – 14.7%
Wii – 11%

Percentage of people who rate their customer service experience \"very helpful\"

Nintendo – 56.1%
Sony – 51.1%
Microsoft – 37.7%

Percentage of respondents whose friends have had console hardware failures.

Xbox 360 – 69.9%
Playstation 3 – 12.4%
Wii – 6%

Source: http://xbox360.ign.com/articles/101/1014486p1.html

11.05.2009
9:49 am
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Forum Posts: 536
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06.21.2009
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thats just with 5000 people though. A warranty firm would have much higher numbers to work with, thus a better sample of the overall install base

JimmyMagnum Trophy Card
11.17.2009
10:26 am
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09.19.2009
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New story: CNET UK: 60 percent of Xbox 360s have broken (http://www.gamespot.com/news/6240452.html?tag=late…..es;title;1)

It seems that there were only 2,500 Xbox's this time.

12.02.2009
7:14 pm
USA, Florida
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Yeah, I saw that one a while ago Luke. If Microsoft wasn\'t so good at quickly fixing the 360s, a lot of people would get angry. Meh, people are angry as it is. I\'m lucky to have none of my systems ever fail.

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